You can ask us to delete your Paysheet account (Paysheet.in) and its data at any time. You do not need the app installed to do this.
Email hello@paysheet.in from the email address you sign in with, with the subject Delete my Paysheet account. Add your studio name. If you write from a different address, we will ask you to confirm it is you.
Before you ask: if you want to keep a copy of your events, open Paysheet → Settings → Export Projects first. Once your account is deleted we cannot bring it back.
A short record of plan payments you made (your name, email, payment ID, amount and date), because the law requires us to keep payment records for tax purposes, for up to 8 years. Razorpay, our payment provider, keeps its own payment records. Crew members who use the crew app keep their own crew account.
We delete your account within 7 working days of your request and confirm by email. Copies in our backups are removed within 30 days.
If you are on Pro or Studio, the rest of your plan ends when the account is deleted and is not refunded. See our Refund & Cancellation Policy.